For almost sixty years Which? has been helping consumers to make the best choices. Which? Trusted Traders builds on our history of providing independent advice, by giving people confidence when choosing a trader. The Which? Trusted Trader of the Year 2015 Award, highlights traders endorsed by the Which? Trusted Traders scheme who’ve worked hard to focus their businesses on what consumers want and have delivered consistently high standards of customer service.
South London Heating is one of only four shortlisted traders and is the only gas heating services provider to be selected. They have been shortlisted because:
South London Heating have been a member of the Which? Trusted Traders scheme for over a year and are also one of the winners of the Face of Which? Trusted Traders competition. They have achieved some very good customer reviews being rated 5 out of 5 in all categories, with one customer saying “The team turned up at 8am and were polite, friendly and careful throughout - my place was left cleaner than when they arrived!”
“Being endorsed by Which? Trusted Traders has been brilliant because it means that people immediately know my business has been assessed by experts. Being shortlisted for this award is fantastic recognition which reinforces our pledge to continuously strive to surpass the high standards that we've achieved here at South London Heating. Winning the award would be absolutely amazing!”
It can be difficult for consumers to know who they can turn to when they need an expert. Only a third (33%) of people say that they feel well protected when choosing a trader, the lowest of all sectors we test including energy companies, financial services and the car industry. Overall only a third (31%) say they trust traders to act in their best interests.
Stephen McCluskey, Managing Director at Which? Trusted Traders said:
“Traders like South London Heating that take pride in their work and deliver consistently high standards of customer service are not only good for consumers, they are setting the benchmark for their profession.
“I’m pleased to announce that South London Heating have been shortlisted for this new award, as it recognises those who exemplify the best of what the Which? Trusted Traders service has to offer. Now in its ninth year, the Which? Awards continue to reward and celebrate the businesses that put customers at the heart of what they do.”
Which? Trusted Traders is a free-to-use service for consumers, to help them find local, endorsed traders they can rely on. All traders have to pass a rigorous assessment process, including face to face interviews and financial checks, before receiving their Which? Trusted Trader endorsement.
The winner of the Which? Trusted Trader of the Year 2015 Award will be announced at the Which? Awards gala ceremony on 17 June.