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Complaints Policy

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which? Trusted traders in the first instance on 0117 981 2929.
  • Nominated for Which? Trusted Trader 2015
  • South London Heating Gas Safe Register
  • South London Heating CheckaTrade